Refund policy
Goods By Dax — Exchange Policy
We want you to love what you ordered. If something isn't right, we're happy to help with an exchange.
Exchanges We accept exchanges within 30 days of the delivery date. Items must be:
- Unworn and unused
- In their original packaging with all tags attached
We do not offer refunds or store credit — exchanges only.
How to Request an Exchange To start an exchange, contact us at [your email] with your order number and the item you'd like to exchange for. We'll guide you through the next steps.
Non-Exchangeable Items Items that have been worn, washed, or are not in their original packaging are not eligible for exchange.